Front Desk Agent
Omni Fort Worth Hotel·Sundance Square, Fort Worth, TX
$15 - $18/hrFull-TimeOn-SitePosted 5d agoVerified
What You'll Do
- Check guests in and out at the front desk of the Omni Fort Worth, a 614-room luxury hotel
- Process reservations, room assignments, and billing through Opera PMS
- Handle guest requests, complaints, and special arrangements with a service-first attitude
- Coordinate with housekeeping, valet, and concierge to ensure seamless guest experiences
- Manage the PBX phone system and route calls to appropriate departments
What You Need
- High school diploma required; hospitality degree or hotel experience preferred
- Professional appearance and demeanor — this is a luxury property
- Ability to work all shifts: mornings, evenings, overnights, weekends, and holidays
- Basic computer skills and ability to learn Opera PMS (training provided)
- Bilingual English/Spanish is a strong plus for this property
What They Offer
- $15-$18/hr plus potential tips from guests (front desk does receive tips at Omni)
- Free parking downtown (a $200/month value)
- Omni associate rate: $59/night at any Omni property worldwide
- Medical, dental, vision, and 401(k) for full-time associates
- Sundance Square location — great restaurants and nightlife right outside the door
Source: Omni Hotels Careers
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