Auto repair shop ripoffs in DFW: Know the tricks and your rights
Auto repair is one of the top consumer complaint categories filed with the Texas AG. Here are the most common shop scams.
- Written estimate required. Texas Occupations Code 2305.151 requires a written estimate before work begins.
- Authorization required. No work beyond the authorized estimate without your explicit approval.
- Right to old parts. You can request all replaced parts be returned to you.