Scam Warnings

Phone call scam: "Your Social Security number has been suspended" — targeting seniors in DFW

The Social Security Administration scam calls are hitting DFW hard again. Multiple reports from senior living communities in Richardson, Garland, and Mesquite.

The scam:

  • Robocall says your SSN has been "suspended" due to suspicious activity
  • Press 1 to speak with an "agent"
  • They claim warrants have been issued for your arrest
  • They demand payment via gift cards, wire transfer, or Bitcoin
  • Some versions ask for your SSN to "verify your identity"

Reality:

  • The SSA will NEVER call you unsolicited about your number being suspended
  • SSNs cannot be "suspended"
  • No government agency accepts gift card payment
  • If you owe the SSA, they send letters via USPS

What to do:

  • Hang up immediately
  • Report to SSA OIG: oig.ssa.gov/report
  • Report to FTC: ReportFraud.ftc.gov
  • If you gave out your SSN, call the SSA directly at 1-800-772-1213

Source: SSA Office of Inspector General, FTC scam tracker data

Please share this with elderly family members. These calls are devastating — one Richardson resident lost $15,000 in gift cards.

Community ReportAutomatedSource: Community ReportPublished: Apr 2, 2026, 4:30 AM

4 Comments

My grandmother in Mesquite fell for this last year. She bought $5,000 in Target gift cards and read the numbers over the phone. Devastating.

The Richardson Senior Center is doing a scam awareness workshop next Tuesday. Free, open to all ages. Worth bringing a parent or grandparent.

u/budget_dfw·

I get these calls at least twice a week. Block the number and they call from a different one. Its relentless.

Set up call screening on your elderly family members phones. Both iPhone and Android have spam call filters now.